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Building Trust with Customers and Coworkers

ID : 11684   
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Have you ever wondered whether you could trust what a business told you or whether they even knew what they were talking about? Have you ever worked in a team where you wondered whether you could trust your coworkers? Trust provides a sense of safety.  When customers trust a business, customers feel a greater sense of loyalty and see that business as a valued resource.  When team members trust each other, they are more likely to open up and share more ideas with each other, take appropriate risks, innovate, collaborate, produce, and provide better customer service. This workshop addresses how to build or rebuild trust with people inside and outside your team.

Class Details

1 Sessions
Weekly - Wed

NRV Mall Site

Robert Kenney 

CEUs : 0.375



Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
10/24/2018 - 10/24/2018 Weekly - Wed 1:00 PM - 5:00 PM Christiansburg, NRV Mall Site  Map, Room: 148 Robert Kenney  Lecture